Denis McCarthy & Associates

Stress & Wellness Consulting • Occupational & Clinical Psychology


Frequently Asked Questions


Listed below are some of the most frequent questions that get asked about seeing a Psychologist. If you have any questions that are not answered below please contact us on 08 9430 7777 or dm@int-a1.com or complete our general enquiry form. We would be happy to hear from you and to answer your questions.

General Questions

Clinical psychologists are experts in assessing, diagnosing and treating a wide range of psychological difficulties such as stress, adjusting to life’s changes as well as more severe mental health concerns. Clinical psychologists receive specialist training in effective and proven psychotherapy tools, techniques and strategies. Clinical psychologists work therapeutically to help people process emotions, thought patterns and help them toward developing new ways of thinking and behaving. They help people recover from various mental health disorders or difficult life circumstances by assisting them to work toward making positive changes in their lives.

Both psychologists and clinical psychologists complete 4 years of undergraduate study in human behaviour at university. Clinical psychologists then complete further specialized training at a postgraduate level (i.e., Masters or Doctorate degrees) focused on the assessment, diagnosis and treatment of mental illnesses and complex psychological problems. Clinical Psychologists are therefore specialists in the application of psychological theories and scientific research to solve complex psychological problems and to develop individually tailored interventions. Psychologists do not complete this additional postgraduate training and instead complete 2 years of supervised general practice. Psychologists and Clinical Psychologists must register with the Australian Health Practitioners Regulation Agency and adhere to strict ethical and professional standards and that they remain up to date with the most recent advances in the treatment of psychological conditions through ongoing training and professional development

Unlike psychologists, there is no requirement to be registered with any governing body in order to practice as a counsellor or therapist and there is no legislation which limits the use of these titles. This means that the practice of counsellors and therapists may not be monitored to ensure that it adheres to certain ethical and professional standards.

Psychologists and psychiatrists are both specialists in mental health but differ with regard to education and training as well as the services provided. Psychiatrists are medical professionals with general medical training who have specialized in mental health, in the same way that other medical professionals may specialize in various forms of surgery or in general practice. Psychiatrists therefore specialize in prescribing medication which can assist in managing mental illnesses. Psychologists and psychiatrists often work together to provide comprehensive management and support for complex mental health issues.

There are many reasons that a person may benefit from seeing a psychologist. People may need to seek professional assistance when their psychological or emotional difficulties start to get in the way of them being able to take part in their daily activities. Psychologists can also help people to improve skills in a particular area such as being more assertive, managing conflict or public speaking. You do not have to have a serious or chronic mental health concern to see a psychologist and experience benefit from therapy.

Emotional difficulties can happen to anyone and may arise at any age. There is no such thing as being too old or too young to seek treatment. Our psychologists are trained to work with patients of all ages from young children through to older adults. It is never too late or too early to seek assistance in managing your difficulties more effectively and improving your wellbeing.

If you are unsure whether therapy can assist you and you would like to discuss this further please contact us on 08 943 7777 or 0404 020 242 or dm@int-a1.com or complete our general enquiry form. We would be happy to hear from you and discuss how we can work together to achieve your goals.

Yes. Psychologists are ethically bound to keep information about you private and confidential. We will not disclose to anyone details about your attendance at the practice. We also do not provide your contact details, personal information, or information pertaining to your treatment to anyone without your consent.

Psychologists also have an ethical and legal obligation to protect you and others from harm and may be required to disclose information to third parties in the following circumstances:

  • If there is a risk of serious harm to you or another person, including a child
  • If there is a legal obligation to do so (e.g., a subpoena, information about a serious crime)

In all other circumstances information about you is only shared with third parties with your consent.

Fee’s and Rebates

The Australian Psychological Society recommended rate for clinical psychology services is $241 for a 50 minute therapy session and $349 for a 90 minute therapy session.

Denis McCarthy’s Clinical Psychology fees vary depending on the duration of your appointment and are offered at a discounted rate as follows:

  • Initial Appointments (75 minutes): ($300)
  • Standard Consultation (50 minutes): ($200)

Medicare rebates are available under a mental health care plan. The current rebate is $124.50 for clinical psychologists. At present 10 sessions are able to be claimed through Medicare. Please note that a surcharge may me added for after hours appointments (after 6pm and weekends).

Private Health Rebates are also available.

A referral is not required to make an appointment with a psychologist. However should you be eligible and wish to claim a rebate from Medicare, a referral letter and GP mental health care plan from your general practitioner must be provided.

Our preferred method of payment is via debit card or cash.

Credit Card payments will incur a surcharge of 1%. Rather than adding this fee into our costs and passing it on to all consumers, we would prefer to keep our fees lower but add a surcharge for clients who choose to pay by credit card. We encourage our clients to pay by debit card or cash to avoid having to pay this surcharge.

Treatment and Appointments

Yes. If claiming via Medicare we are able to complete your rebate online via our practice management software. A HICAPS machine is available for private health rebates.

When appointments are booked, the psychologist reserves the whole hour especially for you, therefore the following cancellation policy is in place.

We require 48 hours’ notice to reschedule or cancel a session without occurring any extra fees. This policy is in place to allow us to offer the allocated time to another client who may be on a cancellation or waiting list for an appointment.

Cancellations will be charged as follows:

  • 0–24 hours notice: Full fee
  • 24–48 hours notice: 50% of fee

If we are able to reallocate your time to another client, you will not be charged for the cancellation.

You may call our office at anytime, even after hours, as we do have an answering service that allows you to leave a message. We will return your call as soon as possible.

Please note that a late cancelled appointment is a loss to three people:

  • The client who is delaying their therapy progress
  • Another client who has been sitting on the waiting list to see the psychologist
  • The psychologist who spent time preparing for the session

This is a difficult question to answer as it varies greatly between individuals and is influenced by a number of factors including the nature and complexity of the issue,goals of treatment, motivation to change and external factors separate from treatment. Some simple issues may be addressed within a short time frame of 2-3 sessions while other more complex difficulties can take much longer. Few difficulties can be resolved immediately and change requires a commitment to regular attendance as well as to implementing skills outside of the sessions. Your psychologist will be able to give you some guidance on the likely number of sessions needed after a treatment plan has been established (usually at the initial appointment). This recommendation will be reviewed over the course of treatment.

We recognize that seeing a psychologist for the first time can be daunting and that it is difficult to share personal information with someone you have just met. Most people feel nervous before attending their first session. Your psychologist understands the range of emotions people face at their first appointment and will assist you to feel comfortable so that you can share your concerns in a safe and supportive environment. Making the decision to see a psychologist is a brave first step towards making the change you want to see in your life.

The first appointment is an opportunity for the psychologist to meet you and to develop an understanding of the history and nature of your current difficulties so that they can make recommendations about what treatment approach might be right for you. This often involves the psychologist asking a number of questions about your concerns and background. Your psychologist will also ask about your goals for treatment to ensure that the plan they propose will assist you to get the most out of coming and they may ask you to complete some questionnaires.

The first appointment is also an opportunity for you to ask the psychologist any questions you may have. The psychologist will then discuss any treatment options that are available and will make recommendations on the best course of treatment to address your current difficulties. Although your psychologist may occasionally give you guidance on some simple strategies straight away, the first appointment is best thought of as an opportunity to get to know each other rather than the start of treatment.

What happens in subsequent sessions is somewhat dependent on the specific difficulties you are facing and the treatment model that you are working in (for more information about treatment approaches please click here) . In most cases sessions will involve you working together with your therapist to develop practical strategies that will allow you to cope with your current difficulties more effectively. Treatment will also most likely involve you working on tasks in between sessions to assist you to develop effective skills that you can continue to apply in the long term after you have finished treatment. In this way therapy equips you to become like your own therapist!

Treatment often starts with regular weekly or fortnightly sessions but may progress over time to less frequent sessions (e.g. monthly) to allow you more time to implement skills in between sessions. Your therapist will discuss the recommended frequency of sessions with you at the initial appointment based on the treatment plan that you have developed together.